Business and Administration
Apprenticeship Programme – Level 2
The course covers communication, handling information, customer relations, diary systems, booking travel and accommodation, dealing with visitors, filing, researching & reporting information, organising and supporting meetings, using information technology, using a telephone system, teamwork, personal behaviour and problem solving.
Course Content
The course includes the following:
- NVQ Level 2 (2 compulsory units and 3 optional units)
- Technical Certificate in Business and Administration Level 2
- Key Skills in Application of Number and Communication
- Employment Rights and Responsibilities
- Assessment in the Workplace
You will be responsible for collecting evidence from your workplace.
Personal Requirements
Good organisational and communication skills. Ability to work as part of a
team.
The duration of this programme is 18 months - 2 years.
